Privacy Policy

1. What Information We Collect

When you register and use RajaGame, we may collect:

• Account Information: Name, mobile number, email address, date of birth (for age verification), and any other details you provide during registration.
• Financial Information: UPI ID, bank account details for withdrawals, and transaction history. We do not store full card numbers or CVV.
• Device and Usage Data: Device type, OS version, app version, IP address, login timestamps, gameplay data, and session duration.
• Communication Data: Messages you send to support, chat logs, or emails related to your account.

We only collect data that is necessary to run your account, process payments, and improve your experience.

2. Why We Use Your Data

We use your personal information for:

• Creating and managing your RajaGame account.
• Processing deposits, withdrawals, and bonus credits.
• Verifying your identity and complying with KYC and Indian gaming regulations.
• Sending important account notifications, security alerts, and transaction updates.
• Preventing fraud, money‑laundering, and cheating.
• Improving games, fixing bugs, and enhancing platform performance.
• Sending promotional offers or updates only if you have opted in.

3. Sharing of Personal Information

We may share your data only with:

• Payment processors and banking partners to securely process deposits and withdrawals.
• Identity and KYC verification services required by law or regulation.
• Cloud hosting and technology partners who host our platform and are bound by data‑protection agreements.
• Law enforcement authorities when required by Indian law or in case of serious security or fraud issues.

We do not share your personal information for advertising or marketing with unrelated third parties.

4. Data Security

All personal and financial data is encrypted:

• In transit using secure protocols like TLS.
• At rest with strong encryption standards.

We conduct regular security audits, monitor for suspicious activity, and limit data access to authorized staff only. In the event of a serious data breach, we will notify affected users as required by law.

5. Cookies and Tracking

Our website and app may use cookies and similar technologies to:

• Keep you logged in and manage your session.
• Understand how users navigate the platform (analytics in anonymized or aggregated form).
• Improve site performance and security (for example, anti‑spam and CSRF protection).

You can manage or disable cookies in your browser or device settings, but doing so may limit some features of the platform.

6. Your Rights

Under Indian and general privacy‑law principles, you have the right to:

• Access a copy of your personal data.
• Correct any inaccurate or outdated information.
• Request deletion of your account and related data where legally allowed.
• Withdraw consent for marketing messages.
• Receive your data in a usable format where possible (data portability).

To exercise any of these rights, contact our support or privacy team through the official contact page. We will respond within a reasonable time.

7. Data Retention

We keep your data only as long as needed:

• To provide the RajaGame service and maintain your account.
• To comply with legal and taxation requirements (transaction records may be kept for several years).

After your account is closed or no longer active, we securely delete or anonymize non‑essential data unless retention is required by law.

8. Children and Age Restrictions

RajaGame is strictly for users aged 18 years and above. We do not knowingly collect data from anyone under 18. If we discover that a minor has registered and provided personal information, we will delete their account and associated data immediately. If you believe a child has been using the platform, please contact us immediately.

9. Third‑Party Links

Our website or app may include links to third‑party services (such as payment gateways, social media, or analytics). We are not responsible for the privacy practices of these external sites. We recommend reading their privacy policies before sharing personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any major changes will be clearly communicated on the website or app. Your continued use of RajaGame after such changes means you accept the updated version of this policy.

11. How to Contact Us

If you have questions about this Privacy Policy, need help with your data, or want to make a request, contact our support or privacy team through the official contact page. We will respond to valid queries and privacy requests within a reasonable time.

12. Data Breach Notification

In the unlikely event of a data breach that affects your personal information, Raja Game will notify affected users within 72 hours of becoming aware of the breach, where required by applicable law. We will communicate the nature of the breach, what data was affected, and what steps we are taking to contain and resolve it. You will be informed via your registered mobile number or email address.

13. International Data Transfer

Raja Game primarily stores and processes your data within India. However, some third-party service providers (such as cloud infrastructure or analytics tools) may process data in other countries. In such cases, we ensure adequate data protection safeguards are in place through contractual agreements with those partners.